Home modifications with aged care Support at Home funding

If you or a parent receive aged care help at home through the Support at Home program, ramps, rails and bathroom changes can often be part of that support. We work with older Australians, their families, their care partners and their OTs to supply and install the changes that make home safer.

What we can help with

• Grab rails and handrails in the bathroom, hallway and at the front door.
• Rubber threshold ramps and custom ramps for steps and door sills.
• Rubber shower bases and step-free showers.
• Shower seats, lever taps and non-slip floors.
• Paths and landings outside the house.

How it usually works

1. Talk to your care partner or provider about what you need. For bigger changes, an occupational therapist (OT) usually assesses the home first.
2. Send us the OT’s recommendations, or photos and measurements, and we prepare a written quote.
3. Your provider or care partner arranges approval of the quote.
4. We make, deliver and install the work, and send the invoice the way your provider asks.

What is funded, and how much, is decided under the program and your own budget, not by us. Your care partner or provider can confirm what applies to you.

Paying privately

Many families simply pay for small changes themselves to get them done quickly. Our products can be bought online and delivered Australia-wide, or supplied and installed across Melbourne and Victoria.

Common questions

Do I need an OT report?

Not for every job. Small items like a grab rail often don’t need one. Larger changes, such as a step-free shower or a long ramp, usually do. Ask your provider.

Can you work with my provider directly?

Yes. We regularly quote to providers, care partners, OTs and families.

Where do you work?

We install across Melbourne and Victoria, with installation in other states on request, and deliver products Australia-wide. Call (03) 7073 2121 or send us the details.