Cookie Policy
Effective Date: 24 March 2025 | Last Updated: 24 March 2025
This Cookie Policy explains how Ezy Access Solutions uses cookies and similar tracking technologies when you visit our website (www.ezyaccesssolutions.com.au). Please read this policy carefully to understand what cookies we use, why we use them, and how you can control them
By continuing to use our website, you consent to our use of cookies as described in this policy. You may withdraw or adjust your consent at any time using the methods described in Section 6.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to improve user experience, and to provide website owners with information about how visitors interact with their site.
Cookies can be:
- Session cookies: Temporary cookies that are deleted when you close your browser.
- Persistent cookies: Cookies that remain on your device for a set period or until you delete them manually.
- First-party cookies: Cookies set directly by Ezy Access Solutions.
- Third-party cookies: Cookies set by external services and providers we use on our website.
2. Types of Cookies We Use
We use the following categories of cookies on our website:
2.1 Strictly Necessary Cookies
These cookies are essential for our website to function properly. Without them, certain services or features cannot be provided. They do not collect personal information and cannot be turned off.
Examples include:
- Shopping cart and session management cookies
- Security and authentication cookies
- Cookies that remember your cookie consent preferences
- Load-balancing cookies that ensure our website runs efficiently
2.2 Performance and Analytics Cookies
These cookies collect information about how visitors use our website — for example, which pages are visited most often, how long visitors spend on each page, and any error messages. All information collected is aggregated and anonymous.
We may use services such as:
- Google Analytics: To understand visitor behaviour and improve our website content and structure.
- Hotjar or similar tools: To analyse user interaction patterns such as scrolling, clicking, and navigation paths.
2.3 Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, more personalised features. They may be set by us or third-party providers.
Examples include:
- Remembering your preferred language or region settings
- Storing your login details so you do not need to re-enter them on every visit
- Remembering items you have added to your shopping cart
- Saving preferences such as accessibility settings
2.4 Marketing and Targeting Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. They are usually placed by third-party advertising networks with our permission.
These may include cookies from:
- Google Ads / Google Tag Manager: To track conversions from our advertising campaigns and retarget visitors.
- Meta (Facebook) Pixel: To measure the effectiveness of Facebook and Instagram advertising.
- LinkedIn Insight Tag: For B2B marketing campaigns targeting tradespeople and professionals.
2.5 Social Media Cookies
Our website may include social media sharing buttons (e.g. Facebook, Instagram, LinkedIn, YouTube). These third-party services may set their own cookies when you interact with those features. We do not control these cookies and recommend you review the relevant third-party privacy policies.
3. Cookies We Currently Use
The table below summarises the key cookies that may be active on our website:
Strictly Necessary
_session Session management — keeps your shopping cart and login active. Session (deleted when browser is closed). First-party.
cookieconsent Stores your cookie consent preference. 1 year. First-party.
XSRF-TOKEN Security token to prevent cross-site request forgery. Session. First-party.
Analytics
_ga Google Analytics — distinguishes users. 2 years. Third-party (Google).
_ga_* Google Analytics — stores session state. 2 years. Third-party (Google).
_gid Google Analytics — distinguishes users for a short period. 24 hours. Third-party (Google).
Marketing
_fbp Meta (Facebook) Pixel — tracks conversions from Facebook ads. 3 months. Third-party (Meta).
_gcl_au Google Ads — stores and tracks ad conversions. 3 months. Third-party (Google).
This list may not be exhaustive as cookies can vary based on how you access our website. We endeavour to keep this list up to date.
4. Why We Use Cookies
We use cookies for the following purposes:
- To ensure our website functions correctly and securely
- To remember your preferences and improve your user experience
- To analyse how our website is being used so we can make improvements
- To measure the effectiveness of our marketing and advertising campaigns
- To provide personalised content and product recommendations relevant to your interests
- To enable social media integrations and sharing features
- To comply with legal and regulatory obligations
5. Third-Party Cookies and Services
Some cookies on our website are set by third parties whose services we use. These third parties have their own privacy and cookie policies, and we do not have control over those cookies. We encourage you to review their policies:
- Google: google.com/privacy
- Meta (Facebook): facebook.com/policy/cookies
- LinkedIn: linkedin.com/legal/cookie-policy
- Hotjar: hotjar.com/legal/policies/cookie
By using our website, you acknowledge that third-party cookies may be placed on your device in accordance with those third parties’ policies.
6. How to Manage and Control Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can manage your cookie preferences in several ways:
6.1 Cookie Consent Banner
When you first visit our website, you will be presented with a cookie consent notice. You can choose to accept all cookies, accept only necessary cookies, or customise your preferences by category. You can change your preferences at any time by clicking the “Cookie Settings” link in our website footer.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Accept only first-party cookies
- Delete cookies already stored on your device
- Set your browser to notify you when a website tries to set a cookie
Please note that disabling cookies may affect the functionality of our website. For example, you may not be able to complete purchases or access account features if essential cookies are blocked.
Guidance for major browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions
6.3 Opt-Out Tools
You can also opt out of specific third-party tracking using these tools:
- Google Analytics opt-out: google.com/dlpage/gaoptout
- Google Ads personalisation: google.com
- Meta Ad preferences: facebook.com/ads/preferences
- Network Advertising Initiative: networkadvertising.org
- Your Online Choices (AU): youronlinechoices.com/au
7. Do Not Track Signals
Some browsers include a “Do Not Track” (DNT) feature that signals to websites that you do not wish to be tracked. Our website does not currently respond to DNT signals. However, you can use the opt-out tools listed in Section 6 to limit tracking.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children through cookies or any other means. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
9. Privacy and the Australian Privacy Act
Our use of cookies that collect personal information is governed by the Privacy Act 1988 (Cth) and the Australian Privacy Principles. For full details of how we collect, use, store, and disclose personal information, please refer to our Privacy Policy, available on our website.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
Continued use of our website after any changes to this policy constitutes acceptance of the updated Cookie Policy.
Contact Us
For any questions, requests, or complaints relating to this Privacy Policy or the way we handle your personal information, please contact our Privacy Officer:
Ezy Access Solutions
Melbourne, Victoria, Australia
Email: info@ezyaccesssolutions.com.au
Website: www.ezyaccesssolutions.com.au
Frequently Asked Questions
Ezy Access Solutions specializes in accessibility and mobility solutions including aluminium ramps, threshold ramps, home access ramps, disability home modifications, and other mobility support installations designed to improve safety and independence.
Our solutions are designed for:
People with disabilities
Seniors needing safer home access
Wheelchair and mobility aid users
Individuals recovering from injuries or surgery
Carers and family members supporting mobility needs
Yes. We provide custom ramp solutions designed to suit your specific home layout, access requirements, and safety standards.
Yes. Our ramps are designed and installed according to relevant accessibility and safety guidelines to ensure safe and reliable use.
We offer a range of ramps including:
Aluminium access ramps
Threshold ramps
Portable ramps
Modular ramp systems
Custom built ramps for residential access
Yes. Our experienced team provides professional installation to ensure your ramp or accessibility solution is safe, stable, and correctly fitted.
Installation time depends on the type and size of the ramp or modification, but most installations are completed within a few hours to one day.
Yes. Many of our ramp systems are modular and non-permanent, allowing installation without significant structural changes.
Yes. We provide ramps and accessibility products suitable for both indoor and outdoor environments, including entrances, doorways, and pathways.
You can request a quote by:
Contacting us through our website
Calling our support team
Sending an enquiry with details of your accessibility needs
Our team will guide you through the best solution for your situation.
Yes. We regularly work with clients funded through programs such as NDIS Home Modifications and Home Care Packages, helping ensure accessibility solutions meet funding requirements.
Our team will assess:
Height of the step or entrance
Available space
Mobility equipment used (wheelchair, walker, scooter)
Safety requirements
Based on this, we recommend the most suitable ramp solution.
Satisfied Clients
We specialise in designing and building safe, functional, and NDIS-compliant spaces that help people live comfortably and independently at home.
